Operations Lead


Do you have a critical eye, stand firmly in your shoes and can you set priorities? Do you know how to motivate a team and to take them with you when making changes?

Apply now

We are looking for an Operations Lead to conduct the team into a new phase of professionalization and growth!

The Operations team is responsible for supply and demand planning, the entire logistics operations of all purchase and sales, customer service and continuous improvement projects. As an Operations Lead you understand the business from both the commercial, financial and logistical side. In this role you are responsible for leading and developing the team (approx. 10 colleagues). In addition, you ensure the professionalization of the department and you stimulate and motivate the team so that they get the best out of themselves every day. The atmosphere in the team is informal and the team is young, ambitious and international.

You will be working within a dynamic department. This department consists of the sections Sales, Purchase, Export (Trade) and Operations. As Operations Lead you work closely with the Division Leader, Sales and Purchase Managers to ensure that everything runs as smoothly as possible during the transformation. You will report to and regularly spar with the Operations Manager. With your analytical skills and ability to bring people along in change, you'll add a lot to the team.

This is how you tackle your day. You: 
  • Constantly improve and monitor team results and KPIs;
  • Optimizing, standardizing and automating procedures and standard activities;
  • Monitoring daily operations; overseeing the order book and supporting the team;
  • Managing and improving performance of our logistics service providers;
  • Linking demand (Purchasing) and supply (Sales) and planning;
  • Inspire, motivate and develop the team through training and coaching;
  • Various projects to take the department to the next level;

This is you!
  • You live in the Netherlands;
  • You have a Master Degree in Supply Chain & Logistics or Business Administration;
  • You are fluent in English;
  • You have a minimum of 4-6 years work experience and a minimum of 2 years in a similar position;
  • You are proficient with Microsoft Office, knowledge of reporting tools (preferably Qlickview) and ERP (Navision is a plus);
  • Experience in an FMCG company is a plus;
  • You think and act like an entrepreneur: you can work independently, but you can just as well think and act as a valuable part of the team;
  • You take initiative, you have a 360 degree view, you are result oriented and you identify and seize emerging opportunities.

Being part of West Coast Supply Group means:

Having the freedom to find your own winning formula. We are a multicultural (we currently have 26+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. West Coast Supply Group’s people make it a power factory; the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

You can look forward to:

  • A competitive salary & benefits à la carte package, including options for selling and buying vacation days, a Diversity Day and much more…
  • A customized plan with your personal and professional goals and growth opportunities
  • Open ears for your innovation and ideas, and room for realizing them
  • A warm and healthy lunch in our restaurant
  • An after-lunch stroll along the beautiful canals of Leiden, right outside the office or the time to challenge your colleagues to a game of ping pong, darts or table soccer.
  • A celebratory kroket: Every great deal gets cheered on with a free kroket for everyone. Yay!
  • A drink at the bar on our top floor every Friday afternoon
  • Awesome team events and legendary annual parties

       Let's go!

      Contact us and tell us more about who you are by applying with your resume and cover letter addressed to our recruiter Esther.

      Check our website here for more information about what it is like to work with us and here to learn more about what we do.

      You can find more information about our privacy statement on the following page: http://jobs.westcoastsupplygroup.com/privacy-policy


      Stories from our Supply Chain team

      “I really enjoy the young and energetic atmosphere – especially the diverse music styles at the office. WCSG is not an old fashioned corporate! We are always seeking new opportunities to improve and grow.” - Jan

      Energetic Good vibes, good music, good energy
      Improving We seek new chances to grow and get better
      Team work Together we reach our goals

      Stories from our Supply Chain team

      “I am proud that WCSG is always exploring new opportunities and opening new possibilities in our business. All the employees are sharing the same goal. The word 'impossible' is not in our vocabulary and we are growing together with the company.” - Wim

      Always exploring We are constantly on the lookout for expansion
      Alignment Everyone knows where we go and what it takes to get there
      Everything is possible We find ways to make it happen

      Stories from our Supply Chain Team

      “Seeing the progress I have made together with my team is something that makes me proud. Teamwork and a good atmosphere within the team is what motivates me every day.” - Debora

      I am proud of our progress I progress through and with my team
      Positive team spirit There is a positive atmosphere and a true team spirit
      I am motivated every single day I get out of bed because I love what I do

      Any questions?

      Contact me to discuss the role and to get answers to your questions.

      Esther Schudel - Recruiter esther.schudel@westcoastsupplygroup.com

      Application procedure

      What you’ll be a part of

      Apply now

      Has this job opening caught your attention? Do you think you are the right fit? If yes, please complete the application form and we will get in touch with you shortly.