The functional lead is responsible for helping the WCSG organization improve systems and processes to make sure they function effectively. They use their technical skills and knowledge of business operations to develop suggestions that reduce costs, increase productivity and minimize risks.

The Lead role is to make sure that FSCM systems are working correctly and remedy issues proactively by actively monitoring functional usage and identifying potential areas that may impact business users. Emerged issues identified by system users are serviced properly and promptly. Work with BA to identify solutions and support the implementation of new functionality or change processes to BOP where appropriate.

This is how you tackle your day. You: 

• are the primary contact for all employees and their FSCM related issues Dynamics FSCM;
• will function as a first line support;
• are the key contact for our IT suppliers;
• will fix issues independently or transferring the issue to a second line colleague second / third line;
• will, together with our external support partner, be responsible for:
  - configuration
  - integration
  - roles and governance
  - service level adherence
• be proactive in initiating projects;
• be responsible for roles and duties;
• will automate manual activities;
  
• will define functional requirements;
• will keep knowledge up-to-date and foresee possible changes in the field.

This is you!

We are looking for an experienced IT professional. Improving systems and processes is your best asset. You like to work in an international and dynamic organisation.

Profile

• MBO / HBO and or IT related studies;
• Previous experience in a similar position;
• You are fluent in English (other languages are a plus);
• Microsoft FSCM Certification in Supply Chain.

Being part of West Coast Supply Group means:

having the freedom to find your own winning formula. We are a multicultural (we currently have 30+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. West Coast Supply Group’s people make it a power factory; the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

You can look forward to:

• A competitive salary & benefits à la carte package, including options for selling and buying vacation days, a Diversity Day and much more…
  
• A customised plan with your personal and professional goals and growth opportunities
  
• Open ears for your innovation and ideas, and room for realising them
  
• A warm and healthy lunch in our restaurant
  
• An after-lunch stroll along the beautiful canals of Leiden, right outside the office or the time to challenge your colleagues to a game of ping pong, darts or table soccer
  
• A celebratory kroket: every great deal gets cheered on with a free kroket for everyone. Yay!
  
• A drink at the bar on our top floor every Friday afternoon
  
• Awesome team events and legendary annual parties
  

 Let's go!

Contact us and tell us more about who you are by applying with your resume and cover letter addressed to Mr. Rodrigo Cruz, HR Officer.

Check our website here for more information about what it is like to work with us and here to learn more about what we do.

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