Do you have proven commercial skills, a problem-solving attitude and do you get energy from building relationships? Then we need you as our new Key Account Manager.

As Key Account Manager in our organization in Leiden, you are part of an ambitious and open-minded team.

In this role, you report directly to the Category Manager.

This is how you tackle your day. You:

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customers needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• You don’t need to be an Xls wizard but you will be asked to prepare regular reports and forecasts for internal and external stakeholders using key account metrics.

This is you!

We are looking for an eager and energetic personality with proven account management experience. Willing to learn. Loyal. Willing to travel. Excellent networker. Jack of all trades.

Profile

• You live in the Netherlands.
• BSc/BA in business administration, sales, or relevant field.
• Proven experience as an Account Executive, Key account manager or business development.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Fluent in English. Speaking other languages is a big plus.
• Willing to travel to countries as US, Caribbeans, Europe 40% of your time.
• Adjusting your schedule to accommodate working with the US time zone (Miami more specifically).
• MS Office proficiency.

Being part of West Coast Supply Group means:

Having the freedom to find your own winning formula. We are a multicultural (we currently have 30+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. Our people make it a power factory; the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

You can look forward to:

• A competitive salary & benefits à la carte package, options for selling and buying vacation days, a Diversity Day and much more.
• A customised plan with your personal and professional goals and growth opportunities.
• Open ears for your innovation and ideas, and room for realising them.
• A warm and healthy lunch in our restaurant.

• An after-lunch stroll along the beautiful canals of Leiden, right outside the office or the time to challenge your colleagues to a game of ping pong, darts or table soccer.
• A drink at the bar on our top floor every Friday afternoon.
• Awesome team events and legendary annual parties.