Business Process Consultant

40 Leiden

Are you customer oriented? Do you like working with people and processes and do you strive for constant improvement? Do you have experience with ERP systems as well? Then you might just be our new Business Process Consultant!

Apply now

We are looking to expand our IT team with a Business Process Consultant to help support and improve the business processes that are currently being supported by our ERP system MS Dynamics NAV 2013.


The IT team is responsible for offering a safe and secure, well-functioning workplace, for software that supports the business processes and for innovative solutions that help improve the efficiency of our business processes. The IT team consists of different disciplines: IT & Security, ERP & Process, Reporting & BI and Development & Innovation.


West Coast Supply Group is dynamic company and growing rapidly. To ensure optimal support for the organization, the focus is currently on controlling our processes. An import step towards further professionalization.


As Business Process Consultant your area of concern is ERP & Process, the very core of our business. Currently we are working with MS Dynamics NAV as ERP system.

Is this platform still suitable for our organization? That is up to you to find out. Your main objective will be to help explore the options for a modernization of our core systems. Will we go to Business Central next? You will take the lead in the endeavor that will take us there. Together with colleagues you will map out our current business processes and from there on start the search for a new suitable ERP solution. You convince board and management team and ensure a successful implementation. Of course, you work closely with many different stakeholders. Next to that you spend about 20-30% of your time supporting our current ERP system.


The IT team consists of five colleagues plus a manager. The team is a mixture of employees that have been working for West Coast Supply Group for a respectable number of years, as well as recent starters. In the IT team we have specialists working on their own focus area. The atmosphere is informal and there is always willingness to help each other out. There are weekly team meetings, weekly one on ones and several check in moments with the entire team when needed. In your role you will work closely with the IT manager, Trade Support supervisors and the finance team. You report to the IT Manager.


This is how your day looks like:

In the role of Business Process Consultant you are responsible for:

With regards to the selection of a new ERP system:

  • Map out current processes from our front- and back offices;
  • Enthusiastically relay your plans to Board and MT;
  • Act as lead consultant/project manager during the implementation of a new ERP system;
  • Responsible for setting up and maintaining a key user structure and planning frequent knowledge sharing sessions with the key-users;
  • Facilitate training and create clear work instructions to ensure proper usage of our core systems;
  • Constantly seeking to improve systems and processes to further optimize usability and ensure the achievement of our companies goals.

With regards to Ms Dynamics NAV:

  • Support and improve the usage of MS Dynamics NAV by following best practices;
  • Optimization and standardization of processes across divisions;
  • Maintaining contact with our ERP supplier;
  • Creating change requests for our ERP partner;
  • Testing and implementing newly developed functionalities;
  • Maintenance of MS Dynamics NAV an the interfaces with connected systems;
  • Supporting end users by assisting them with user requests and complexities they encounter in their day to day work


This is you!

  • Completed HBO in IT related education;
  • 3-5 years work experience as consultant and experienced with ERP systems (Preferably MS Dynamics Nav);
  • Fluent in Dutch and English;
  • Available for 40 hours a week;
  • A good process thinker;
  • You engage with others energetically and enthusiastically;
  • You are self-starting, proactive and take initiative;
  • Strong communicator and experienced in stake holder management;
  • Focused on innovation and continuous improvement.


Why West Coast Supply Group?

Because we offer a fast growing and international work environment in which you get to be an entrepreneur, working on your own projects, cooperating with an ambitious team. We offer you unique opportunities to grow and develop. We have a young and diverse team, so you will easily connect with others. In addition, you will find our offer competitive. Check our website here for more information about what it is like to work with us and here to learn more about what we do.


We offer:

  • Naturally, the essentials: a competitive salary & benefits package, vacation days, pension, travel cost reimbursement.
  • Strong core values upon which all our interactions are based.
  • Challenge, variation, fun and a lot of serious responsibility within a fast-growing, internationally operating organization that dares to think big.
  • A fast-paced and demanding work environment, but also time for a joint lunch in our restaurant, and a drink at the bar on our top floor every Friday afternoon.
  • Fun team events and legendary annual parties.
  • Open ears for innovations and ideas.
  • A personal plan created to help you and us grow.
  • A stimulating, international and commercial environment. A few key words: informal, no-nonsense, future-oriented, focus on development and success.

Contact us!

Ready to join the team? Great! Tell us more about who you are by applying with your resume and cover letter (either in Dutch or English) addressed to Mrs. Chantal van Rijn, HR Business Partner.

Any questions?

Contact me to discuss the role and to get answers to your questions.

Chantal van Rijn - Recruiter chantal.vanrijn@westcoastsupplygroup.com

Application procedure

Stories from our team

“Working in IT means building our infrastructure and customizing it to West Coast Supply Group's needs. As we continue to grow, this is a challenging role in a highly ambitious team where there is room for personal development and lots of fun. West Coast Supply Group is a company that offers opportunities to those who take initiative and the IT team is supportive. It is a great environment to work in!”

Challenging job I have a challenging job in an ambitious team
Time for development and fun There is enough time for personal development and fun
I can bring ideas I can bring ideas and get support from my team

Stories from our IT team

“Working at WCSG allows me to do my best every day. Not one day is the same, which gives me a chance to challenge myself and grow; both professionally and as a person.” - Connie

I can be the best version of myself I am free to decide and trusted to do it right
Every day is different Each day presents a new challenge
I grow personally too I grow both professionally and personally

What you’ll be a part of

Apply now

Has this job opening caught your attention? Do you think you are the right fit? If yes, please complete the application form and we will get in touch with you shortly.